College Volunteers

The College Volunteer program (COV) is comprised of college students from any college in the area. The program is designed to give students opportunity for career awareness in a healthcare setting as well as an opportunity to serve others within the community. Each service area that hosts COVs is individually unique. A student may request an area, but it is dependent on the availability.

COVs must meet certain requirements before beginning their volunteer service. COVs must complete an orientation. This is a one-hour session to discuss EAMC expectations of COVs, introduce the volunteer handbook, complete paperwork including a criminal background check, and watch the hospital orientation video. Background checks are paid by EAMC. Vaccinations and criminal background checks are mandatory to volunteer at an EAMC facility. See below for the vaccination requirements for a COV.

Vaccination Requirements

  • New COV-You are responsible to provide and bring TWO tuberculosis (TB) skin tests and a flu vaccination both within the last 12 months, MMR (Measles, Mumps, and Rubella), and Hepatitis B immunization records. The MMR vaccinations must be a series of 2 vaccinations and the Hepatitis B is a series of 3 vaccinations that serve for a lifetime.
  • Returning COV- You are responsible to provide and bring one tuberculosis (TB) skin test and a flu vaccination within the last 12 months.
*These records are due at the time of hospital orientation and are kept in each COV’s personal file.

The only cost to the student is the purchase of a COV uniform (scrub) top, which is to be worn with khaki pants and closed-toe shoes. The uniform top is $20. The purchase can be paid with cash, check, or credit card.

COVs are expected to volunteer a 2-hour minimum each week for a 3-4 month time period. This excludes holidays recognized by the school. If a college student meets 32 hours within a 4-month time period, he or she will receive a certificate of acknowledgement on behalf of East Alabama Medical Center.

Areas of Service

The Emergency Department (ED) utilizes COVs to assist clinical staff with the care of patients in an Emergency Department setting. COVs function as a liaison to patients and visitors in the Emergency Department while also providing support to the clinical staff and ED leadership team in order to promote patient satisfaction and a positive patient experience. COVs are trained to assist ED staff in routine organization to help expedite patient care and assist with routine departmental equipment and supply checks. Applicants should be able take direction from the clinical staff while being self-motivated, eager to learn, and able to function in a high-stress environment. COVs in the ED are always under the supervision of the charge nurse on duty.

ED Shifts: 2-hour minimum

Monday thru Friday – 6 a.m. – 11 p.m.

*ER orientation is only offered on the first Friday of each month from 10-11 a.m.

COVs are needed in the waiting room at RehabWorks. A COV must be personable and willing to interact with families with children in the waiting room. The focus of this area is to assist with greeting patients, transporting to therapy sessions, entertaining children, and helping in the office with filing and faxing. This area may appeal to many different students outside of therapy studies including human development and family studies, social work, psychology, early and elementary education, and/or health services administration students. COVs are expected to conduct good customer service skills with sound judgment and empathy with all patient and family interactions.

RehabWorks COV: 2-hour minimum

Monday thru Friday- 7 a.m. – 12 p.m.

1- 6 p.m.

Learn more about Rehabworks!

*RehabWorks orientation is only offered on the second Friday of each month from 10-11 a.m.

COVs are welcome to gain experience in the Inpatient Physical Therapy & Occupational Therapy service area. Students will learn about treatments, basic lift techniques, and how to properly use equipment. Students will be exposed to patient areas and rooms. Occupational Therapy COVs will also be able to assist with routine therapeutic activities.

COVs are always involved with and under the supervision of the therapist or supervisor of the service area. COVs are expected to conduct good customer service with sound judgment, empathy and maturity in handling sensitive issues from patients and family members.

Physical Therapy COV: 2-hour minimum

Monday thru Friday – 8 a.m. – 12:30 p.m.

1:30 - 4:30 p.m.

Saturday & Sunday - 8 a.m. – 12:30 p.m.

1:30 - 4:30 p.m.

Occupational Therapy COV: 2-hour minimum

Monday thru Friday – 8 a.m. – 12:30 p.m.

1:30 - 4:30 p.m.

Saturday & Sunday - 8 a.m. – 12:30 p.m.

1:30 - 4:30 p.m.

This area needs college students who have interest with Nutritional Services. COVs will be able to learn and interact with compliances for diets, nutritional information for the recipes and, of course, creation of new products for both the tray line area as well as The Terrace Café. COVs will have the opportunity to interact with the patients and dealing with patients’ needs, wants and preferences. Cooking training is available for nutritional students, if available. Be a part of the team with the creation of “Room Service” implementation allowing students an abundance of experience. This area may appeal more to Dietitian, Nutritional, or Health Science students.

Nutritional Food Service Shifts: 2-hour minimum

Monday thru Friday – 8 a.m. – 2:30 p.m.

The Diabetes and Nutrition Center only accept COVs who are in their junior or senior year in a Dietetics program. The student must receive acceptance from Amie Harden, Director of Diabetes and Nutrition Center before applying for this service area. Students will be able to gain knowledge by observing educators and being involved in the educational class settings. COVs are involved in assisting staff in the office. Such expectations include answering telephones, filing charts, and any other office duties to assist staff. COVs must be comfortable with patient exchange on the telephone and at the desk. COVs are expected to assist patients in a caring manner and uphold the mission and values of EAMC.

DANC Shift:

Shifts depend on student availability. Contact Amie Harden at amie.hardin@eamc.org.

Radiology COVs assist the staff with services to patients and visitors with the goal of minimizing anxiety by creating a welcoming atmosphere. The volunteers assist staff with running errands related to patient care and in escorting patients. COVs within the department and holding area provide a comfortable environment for patients by engaging in conversation, offering a blanket, and when there are delays, work with the staff to keep patients and families informed. COVs bring patients to the treatment rooms as directed by the staff. COVs keep waiting room and treatment rooms clean and neat (i.e., remove dirty supplies, pick up trash, replace linen in cabinets, restock supplies, and call Environmental Services to empty trash.)

COVs are expected to communicate with all customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you). The Radiology Department workload can be unpredictable because of census, walk-in patients, traumas, etc. This service area requires mostly walking and standing. It also requires sound judgment, empathy and maturity in handling sensitive issues from patients and family members.

Radiology Shifts: 2-hour minimum

Monday thru Friday – 10 a.m. – 10 p.m.

Saturday and Sunday – 10 a.m. – 6 p.m.

The Skilled Nursing Facility COVs assist the staff with services to patients. The volunteers assist staff by helping in the activity department (i.e. calling BINGO, assisting patients with arts and crafts, etc.). COVs also assist staff by changing/making patient beds, filling ice pitchers, distributing newspapers/magazines, offering snacks, checking on patients at mealtimes to assist with set up of meal tray, etc. COVs can provide in-room visits to patients especially to those who have very few visitors. COVs bring patients to the beauty shop or activity room as directed by the staff. COVs can assist with unit clerk duties such as answering call lights and phones, and directing messages to appropriate staff members.

COVs are expected to communicate with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank you). This service area requires mostly walking and standing, with some sitting. Sound judgment, empathy and maturity in handling sensitive issues is a must when interacting with patients and family members.

SNF Shifts: 2-hour minimum

Monday thru Sunday 8 a.m. – 4 p.m.

The Laboratory College Volunteers (COVs) are trained to assist staff in clerical and in a clinical setting. COVs are expected to use good customer service skills as patients present to the lab for testing and collect necessary information from patients for registration and processing of lab test orders. COVs are to assist with transporting specimens for testing from various areas within the hospital.

This job will require sitting, standing and walking to different areas in the lab and hospital. COV needs to feel comfortable with greeting patients and talking on the phone.

Lab Shifts: 2-hour minimum

Monday thru Friday: 7 a.m. - 9 p.m.

Saturday- 7:00 a.m. – 11:00 p.m.

The COVs also volunteer in the areas with the Auxiliary. These areas also introduce COVs to the healthcare setting, but also give experience in customer service assisting with patients, family members, and visitors. These areas include: Cancer Center, Admission/Escort, Surgery Center, Cath Lab, and the CVICU/ICU waiting room.

All areas are open to COVs, but are limited to availability. If you have questions about becoming a College Volunteer, please contact Victoria Beasley, Volunteer Coordinator, at (334) 528-5923 or email her at victoria.beasley@eamc.org.

Please be aware that volunteering hours are not the same as shadowing and practicum hours. If you are in need of shadowing hours, please contact Patti Cox at 528-1260 or patti.cox@eamc.org. If you are in need of practicum hours, please contact Cathy Blumenthal at 528-3035 or cathleen.blumenthal@eamc.org.

To apply for a College Volunteer position, please click here and fill-out the information. You will be contacted by Victoria Beasley via email within 24 business hours. Please be aware the response email may populate in your junk folder.